Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect:
- Personal information you give us (e.g., name, email address, phone number, mailing address) when you register, contact us, or use our services.
- Usage and technical data such as IP address, browser type, device information, pages visited, time and date of visits, and referring URLs.
- Cookies and similar technologies as described in the Cookies section below.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Improve our website and user experience
- Communicate with you (e.g., support, updates, marketing where permitted)
- Analyze usage and trends
- Comply with legal obligations and protect our rights
- Prevent fraud and enhance security
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect information about your browsing. Cookies are small files stored on your device. You can control cookies through your browser settings. Disabling certain cookies may affect how the website works.
5. Sharing Your Information
We may share your information with:
- Service providers who help us run our website and services (e.g., hosting, analytics, email) under strict confidentiality and data protection terms
- Legal and regulatory bodies when required by law or to protect our rights
- Business transfers in connection with a merger, sale, or other change of control
We do not sell your personal information to third parties for their marketing purposes.
6. Data Retention
We keep your information only as long as needed for the purposes described in this policy, or as required by law. When no longer needed, we delete or anonymize it.
7. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data (subject to legal exceptions)
- Object or restrict certain processing
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with a data protection authority.
8. Security
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
10. Children’s Privacy
Our website is not intended for children under [13/16, as applicable]. We do not knowingly collect personal data from children. If you believe we have collected a child’s data, please contact us and we will delete it.
11. International Transfers
If we transfer your data to countries outside your country of residence, we will do so in accordance with applicable law and will ensure appropriate safeguards (e.g., standard contractual clauses) where required.
12. Changes to This Policy
We may update this privacy policy from time to time. We will post the updated version on this page and update the “Last updated” date. Continued use of the website after changes constitutes acceptance of the revised policy. We may notify you of material changes by email or a notice on the website where appropriate.
13. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
- Email: contact@solx.vn
- Address: Long Khanh, Dong Nai, Vietnam